We are pleased to announce that our new Patient Call back enhancements are now live.

Patient Call back is a fair and intelligent queue distribution, ensuring callers receive a call back from the surgery when your call would have ordinarily reached the front of the queue without you having to stay on the phone. This feature saves you the money you would have spent on the call queuing and then speaking to a staff member. When our phone lines’ incoming calls reach 10, the automatic Patient Call back feature will activate.

If you would rather not use Patient Call back, simply stay on the phone. The choice is yours.

We hope you will be pleased with this new enhancement option.

Thank you.