Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form
- email surgeryreception@nhs.net, please state your name, date of birth and the name of the medication you are requesting. If you are requesting your medication early, please put this in the email with a reason as to why
- you will not receive an email confirming receipt of your request due to the volume we receive. You can check with the pharmacy or call the surgery between 9am and midday (press option 2) if you’re unsure whether your request has been processed
We do not take repeat prescription requests over the phone.
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
We review any regular medication on a repeat prescription annually (or sooner if required). When you are due a medication review this will be booked as a telephone appointment with our clinical pharmacist. If you know you are due a review, please call the surgery to book an appointment.
Prescription charges
Find out more about prescription charges.
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- Acute sore throat – adults and children over the age of 5
- UTI’s -for females aged between 16-64 unless you are pregnant, suffer from recurrent infections (2 in last 6 months/3 in last 12 months) or have been treated with antibiotics for a UTI in the last 3 months
- Impetigo – adults and children over the age of 1
- Shingles – adults 18 and over
- Infected insect bites – adults and children over the age of 1
- Acute sinusitis – adults and children over the age of 12
- Acute otitis media – children aged between 1-17
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.