If you are able, please come to the surgery. If you are housebound or too ill to travel and require an urgent home visit please telephone before 10am.

When a visit is requested it is helpful if you can give the receptionist enough information to allow the doctor to prioritise the request.

Be prepared to give the following details to the receptionist:

• 1. Full name of the patient for whom the call is being made.
• 2. Full address to which you would like the doctor to call.
• 3. Age or date of birth of the patient.
• 4. Telephone number.
• 5. Brief details of what is wrong with the patient.

You may then be put through to speak to one of the doctors to assess the urgency/necessity of the visit.

Please remember that the doctors can see several people in the surgery in the time it takes to carry out a home visit so it would be appreciated if you attend the surgery whenever possible.

There is access to the surgery for our disabled patients.