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The New Wokingham Road Surgery

18 New Wokingham Road
RG45 6JL
Telephone: 01344 773418
Fax: 01344 762753

   Order A Repeat Prescription


Important Information for all Patients

This practice does not take requests for repeat prescriptions over the telephone. Our main concern is with regard to clinical safety and the need to ensure that orders are 100% correct. 

In order to provide a clinically safe prescription service and also ensure that all of our patients receive efficient and prompt attention, we feel it is appropriate to ask for all repeat medication orders to be made by other means.

Repeat prescriptions can be obtained by any of the following methods:

  • Order at the reception desk and post in the box provided or hand to a receptionist.
  • Send your request in by post for collection or return in an SAE.
  • Through the Chemist of your choice. They can either order your medication for you or collect through our Electronic service. This means that you would not have to collect your repeat from the surgery but go straight to the pharmacy to collect your medication.
  • Request your prescription online (you will need to register via reception in order to request your repeat prescription online, you will also need a means of identification when you do so)
  • Fax your request to 01344 762753
  • Email: 

Whichever is your preferred method of ordering your repeat prescription please be sure to write clearly and legibly which will help avoid delays.
Prescriptions are normally ready for collection after 12pm, 48 hours after ordering (not including weekends and Bank Holidays).

If you are going on holiday and wish to issue your medication early, please state this on your request. Please try and make sure you plan in advance if you need medication.  On the day prescription requests can only be dealt with on an emergency basis.


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